Shipping policy
Shipping Policy:
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after you receive your confirmation email and complete the age verification process.
Orders placed after 5PM EST, will start to be processed the next business day. We use AgeChecker.Net to verify age during the checkout process. If verification isn't granted during checkout you will receive a follow-up email with additional instructions to verify your age.
All customers must be 21+ to be able to purchase products from our website. If the individual who places (or provides payment) for the order is not 21, the order will be cancelled immediately. You will receive another notification when your order has shipped.
Shipping Rates:
Orders under $100 in the Continental United States: $10 Flat Rate
Orders over $100 in the Continental United States: Free Ground Shipping.
Orders outside of the Continental United States:
Shipping rates will be calculated at checkout. UPS or USPS will be utilized based on destination.
We ship anywhere that USPS or UPS can reach! Shipping times will vary depending on destination.
*All items are shipped with an Adult Signature Required
In Store Pickup:
You can skip the shipping fees with free local pickup at our brick and mortar location: 1056 Broad Ripple Ave, Indianapolis, IN, 46220
As you place your order, select "local pickup" at checkout. You order will be processed within 1 hour (often much quicker!)
You must bring your valid ID and your confirmation email upon pickup. Only the individual who placed the order may pickup the order, please order accordingly.
Returns, Refunds, and Exchanges:
Please visit our Return Policy Page!
Contact us at customerservice@headlinessmokes.com for any questions!